What is a Hosted VoIP – What You Need to Know

Black Business Phone on a Desk

A hosted VoIP is a specific type of Internet-based communication service that a lot of businesses are using. There are many advantages to using VoIP services that are managed by a 3rd party company.

Not only are they optimal for smaller businesses because it’s affordable and flexible, but it delivers a unified option for everyone’s communication needs. A hosted VoIP can effectively replace a lot of outdated technology like traditional phone lines and systems with something much more future-proof and cloud-based.

With a VoIP system, every call can be made through the Internet. The call is converted into data packets and they are sent through the Internet. With a traditional non-hosted VoIP system, the entire process is handled on a physical server and it needs to be installed on-site to work.

However, a hosted VoIP is different in that you only have to pay a subscription fee and they can handle all of the legwork outside of your premises.

Not only that, but you also get to outsource all of the equipment and infrastructure needed without having to worry about losing any features or benefits. After all, you get everything with access to the Internet.

You can easily connect your business to the newly hosted VoIP provider and leverage the system just like you would normally. It’s a fantastic way to reduce the cost of implementation and it can be a very good option versus installing a traditional phone system.

How Does a Hosted VoIP Work?

With a hosted VoIP, you get reliance on the same infrastructure. Everything happens the same way. You place a call using the hosted VoIP and it connects to the Interner through your router.

From there, the data packets are transmitted remotely using the 3rd party provider’s servers. Their server is in charge of processing and managing the call. Also, it’s responsible for routing and even connecting to the right destination.

When you receive a call, it’s the same process but it does include another step. The additional step is the use of a public switched telephone network for the originating connection.

Because managed wifi solutions require a consistent Internet connection to properly function, you need to have a secure network that you can access at all times.

You also need to ensure that your business has Internet with sufficient bandwidth. A lot of information needs to travel at once. You also want to have a completely hardwired connection for reliability and stability. Otherwise, you cannot expect to get the best call quality.

Some Features of a Hosted VoIP

With a hosted VoIP, you get a lot of the features that you can expect from a standard system. Not only do you get access to conference calls, but you get everything else. Some of the extra features are going to be predicated on how much you are willing to pay for the service. The more advanced and robust features will cost more.

The good news is you will find a range of providers that have custom packages you can choose from. This means you can find something that works for your business in terms of budget and needs.

Some of the major hosted VoIP features that you can find are:

  • Better and more comprehensive call management
  • Unlimited calling
  • Being able to instant message
  • Video conferencing
  • Faxing online
  • Extensions

Using a Hosted VoIP is Secure

Any of the calls that are placed and received using a VoIP system are going to be encrypted. This makes it good for businesses that are security conscious. All of your calls and messages will have adequate encryption when routed through the servers so no one can intercept them.

Once the VoIP system has been fully installed, you can easily start using it right away. The process for installation should only take around 13 days depending on how complex it is.